Last updated: 13, January, 2025.
This Privacy Policy outlines how Meraki Africa Limited ("Meraki", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you interact with our website, services, or any other platform we operate. It also explains your privacy rights and how the law protects you.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Interpretation & Definitions
Definitions
Account: A unique profile created to access parts of our services.
Company: Refers to Meraki Africa Limited.
Cookies: Small files stored on your device to improve your experience.
Country: Refers to Kenya.
Device: Any tool used to access our service, including computers, smartphones, or tablets.
Personal Data: Any information that can identify an individual.
Service: Refers to our website and related platforms.
Service Providers: Third-party partners who support or enhance our services.
Usage Data: Data automatically collected during service interaction.
Website: Refers to Meraki Africa, accessible at [insert URL].
You: The user, visitor, or any entity accessing our services.
2. Data We Collect
Personal Data
We may request information that can be used to contact or identify you, such as your name, email address, phone number, or location.
Usage Data
Collected automatically, this may include your device’s IP address, browser type, time and date of your visit, time spent on pages, and other diagnostic data.
When accessing our services via a mobile device, additional information such as device type, OS, and mobile browser may be collected.
3. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience. These include:
Essential Cookies: Enable basic functionality and security.
Preference Cookies: Remember your settings for a tailored experience.
Analytics Cookies: Help us understand site usage and improve performance.
You can disable cookies via your browser settings, though this may affect functionality.
4. How We Use Your Data
We use your data to:
Deliver and maintain our services.
Communicate updates, support, and marketing (only with your consent).
Analyze trends and improve our offerings.
Personalize your experience.
Comply with legal obligations.
Evaluate partnerships or business transitions.
We may share your data with trusted service providers, business partners, or when legally required.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Usage data may be retained for analytics and security.
6. International Data Transfer
Your information may be stored and processed outside your location. By using our services, you consent to such transfers, provided appropriate safeguards are in place.
7. Data Deletion & Your Rights
You can request to access, amend, or delete your personal data by contacting us. Some data may be retained for legal or security reasons.
8. Data Disclosure
We may disclose your data if:
Required by law or legal request.
Necessary to protect rights, safety, or property.
Part of a merger or business acquisition.
You give explicit consent.
9. Data Security
We implement commercially reasonable safeguards to protect your data. However, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have, we will delete it promptly.
11. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Please review periodically.
13. Contact Us
For any questions or requests related to this Privacy Policy, reach out via:
Email: hello@merakiafrica.ke